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PC / Laptop Hard Drive Replacement Service
$250.00
Get your laptop’s faulty 2.5″ / 3.5″ hard drive replaced by professionals. Upgrade to solid state drive that is much faster!
Your PC / laptop will be diagnosed first. Shall we try to recover your personal files?
Select between the old fashion 2.5″ / 3.5″ hard drive (HDD) or latest, much faster solid state (SSD) drive
Finally, our technicians will install the latest Windows 10 operating system, activate the license and install latest updates
1 year warranty for parts and labour
Faulty hard drive replacement service, get your laptop or PC fixed usually on the same day.
If your computer does not boot Windows but it shows the logo, it is very slow or crashes frequently, it says that no operating system, probably the hard drive is faulty and needs to be replaced.
The hard drive is not repairable. It consists of moving plates and header. Those plate have millions of sectors that stores the data. The header is responsible for reading those sectors and translating them into what you see on your laptops monitor. If only single of those sectors are faulty, your hard drive is considered as faulty because this is just a beginning of more serious problems.
Request this service if you want us to replace the internal storage of your laptop or PC desktop computer. If this is a MacBook or iMac, the price will be different since there is too many different types of storage, please contact us for quote. The usual symptoms of faulty storage drive are that the laptop turns on but cannot pass the first logo screen.
After we replace the internal storage, the next step is to install the operating system (the latest is Windows 10). You can do it by yourself (if you prefer) or we can provide you such a service. We complete all the setup and install all necessary drivers. Your Windows will also be activated matching the previous activation license KEY used on your computer.
Shall we install for you the Windows 10 operating system?
You cannot use your computer without any operating system but if you know how to do this, prefer to use Linux, no problem!
Do you want your data copied from the old hard drive?
We can backup the old drive and transfer your files over if there are no damages to the drive or its structure. If the drive is faulty, we may still try to get your files but this is then considered as data recovery at different cost and timeframe.
What does it work
How Does It Work?
We fix broken mobile phones, tablets, laptops, PCs, drones, game consoles, audio equipment and other electronics. We also provide professional data recovery.Visit our store or send your device by post form anywhere in the UK.
If you bring it
Get the broken device repaired on the same day, while you wait. Enjoy our coffee and the Wifi.
Book the service on our website. Contact us if you need assistance.
Bring your faulty device to our store. Let’s confirm the repair time and start the job by creating the repair ticket.
Our technician will start with initial diagnostics and lets the job begin!
Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work before you leave the store.
Ready to visit us ? Use the below calendar to book the appointment.
If you send it
Select the repair service from our website. You may choose to get it back fixed within 2 days.
1.Choose the repair service, click the “Place Order” button and select “Send By Post”.
2.Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3.Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs around £7.50). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Fixfactor
136 Kingston Road
SW19 1LY London
Write the Order number on the outer of the box.
4.Once received, you will be contacted and the repair will begin shortly.
5.You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
How do we return fixed devices ?
Shipping method will depend on the size of your device and the turnaround time that you will choose at the checkout.
Standard (mobile phones) – free delivery, return within 5 working days from the moment we receive your phone. Send with Royal Mail, Insured up to £500. Tracking number available.
Tablets and Laptops Standard – 2-3 working days, costs £19 for tablets and £29 for laptops.
Express Priority – Return for the next day from the moment we received and fix your phone. Sometimes we may need an extra day. Insured up to £500. Costs £19 for phones, £29 for tablets and laptops. If you select pay after repair, express service may not work.
Collection – collect the device in person after the repair.
Accepted payment methods
Debit or Credit Card, Apple / Android Pay, Paypal, bank transfers or cash. You may decide to pay after the repair when you send your device for repair via post (please note we will order replacement parts only after we receive your device which may cause 2-3 days delays).
Prepare Your Device Before You Post It
1.Although we leave your device’s internal storage untouched, it is always recommended to do the backup.
2.Include the password / PIN / pattern lock with your phone or remove it. You can also factory reset, create second user or guest account. We just need to test your device after repair.
3.Remove memory card and the SIM card from your phone but include the SIM card tray. For other devices, remember to remove the memory cards.
4.Don’t include accessories, send us just the device.
5.Make pictures of outside of your device for your reference (optional).
6.Pack your device with bubble wrap, put the order number on top of the parcel and your return address at the back.
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