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Mi Back Glass Repair
$250.00
Get Mi broken back glass replaced same day by specialists.
New, highest quality back glass panel for Mi, quality tested in our lab
Bring your phone for 1 hour repair, done while you wait [?]
Send it in for 5 days turnaround or upgrade to 1- day Express repair [?]
6 months warranty for parts and labour
Back glass broken on your Mi? Get a quick and quality repair !
If you have a Mi with the back glass cracked, get it replaced before it exposes the internals of the phone. If the phone gets wet, it may develop additional issues and it may be too late. Please let us know the colour of the phone when you order the service. The camera lens is not part of the back glass repair but we may replace it at a discounted price.
About the repair process.
Mi repair process starts with gentle pre-heating the back glass on the special plate. It melts the glue a bit so removing the broken glass is easier and safer. We are very careful not to damage any components that are hidden under the back glass.
To guarantee your satisfaction, we replace the back glass panel with the high quality part. The mounting point is a double sided adhesive, exactly the same as Mi uses and that guarantees the perfect fit.
Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 2 hours including testing your Sony after repair. If you have sent it in for Online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !
We test your phone after we fix it.
Your Sony will be carefully tested after repair. The test includes the new back glass fitting but also we confirm other functions to work properly after we assembled the phone back (speaker and the microphone, network range, calling funciton, front camera, charging, speakers, Wifi). After you receive the phone back, we kindly ask you to test it again.
Get a discount when choosing multiple services.
We can fix other faults related to the Sony phone. If you require camera lens change, charging port repair or a new battery, let us know ! If you need to fix multiple issues with your Oneplus 9 Pro at once, get in touch. We may then provide you with a discount code.
Does your Mi have additional damage that you don’t wish to fix ?
If your phone apart of the broken back has some other damage that you don’t wish to fix, let us know ! Please put in notes all issues you have with your phone. If the phone’s front screen is broken or the phone had contact with water, this may impact the success of the repair. Be aware of this. If we notice any damage that has not been mentioned, we will need to contact you first. This may cause some delays. Please only use this service only if you are taking responsibility for carrying the repair on already broken phone.
Regarding waterproof mobile phones.
Although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take responsibility for it. Please only use the service if you accept our terms.
Frequently Asked Questions.
Frequently asked questions
We use highest quality replacement parts to fix your iPhone. All parts are tested before we fit them. Screen replacements are iPhone same specification, expect perfect repair.
We use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.
We offer warranty on all hardware repairs except liquid damage. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your phone.
Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.
There are few factors determining time of the repair. For services that we have parts in stock, we are return it fixed within 5 working days or for next day if you choose priority repair. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.
We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.
Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.
What does it work
How Does It Work?
We fix broken mobile phones, tablets, laptops, PCs, drones, game consoles, audio equipment and other electronics. We also provide professional data recovery.Visit our store or send your device by post form anywhere in the UK.
If you bring it
Get the broken device repaired on the same day, while you wait. Enjoy our coffee and the Wifi.
Book the service on our website. Contact us if you need assistance.
Bring your faulty device to our store. Let’s confirm the repair time and start the job by creating the repair ticket.
Our technician will start with initial diagnostics and lets the job begin!
Your device will be tested after the repair. When you get it back, we ask you to inspect the quality of our work before you leave the store.
Ready to visit us ? Use the below calendar to book the appointment.
If you send it
Select the repair service from our website. You may choose to get it back fixed within 2 days.
1.Choose the repair service, click the “Place Order” button and select “Send By Post”.
2.Complete the checkout with your contact details, choose the speed of required repair service (turnaround time) and select the payment method. You may wish to pay after the repair but we won’t order replacement parts until we receive your device which may cause 2-3 days delays. If you require priority service please pay on the checkout or contact us first.
3.Wrap your device safely. We suggest to use the Royal Mail service for small devices like mobile phones (insured up to £500 and costs around £7.50). For laptops, tablets or drones, please use DHL, DPD or Parcel Force.
Send your device to:
Fixfactor
136 Kingston Road
SW19 1LY London
Write the Order number on the outer of the box.
4.Once received, you will be contacted and the repair will begin shortly.
5.You will get a confirmation e-mail after the repair has been completed. We always return your device with the secure delivery service.
How do we return fixed devices ?
Shipping method will depend on the size of your device and the turnaround time that you will choose at the checkout.
Standard (mobile phones) – free delivery, return within 5 working days from the moment we receive your phone. Send with Royal Mail, Insured up to £500. Tracking number available.
Tablets and Laptops Standard – 2-3 working days, costs £19 for tablets and £29 for laptops.
Express Priority – Return for the next day from the moment we received and fix your phone. Sometimes we may need an extra day. Insured up to £500. Costs £19 for phones, £29 for tablets and laptops. If you select pay after repair, express service may not work.
Collection – collect the device in person after the repair.
Accepted payment methods
Debit or Credit Card, Apple / Android Pay, Paypal, bank transfers or cash. You may decide to pay after the repair when you send your device for repair via post (please note we will order replacement parts only after we receive your device which may cause 2-3 days delays).
Prepare Your Device Before You Post It
1.Although we leave your device’s internal storage untouched, it is always recommended to do the backup.
2.Include the password / PIN / pattern lock with your phone or remove it. You can also factory reset, create second user or guest account. We just need to test your device after repair.
3.Remove memory card and the SIM card from your phone but include the SIM card tray. For other devices, remember to remove the memory cards.
4.Don’t include accessories, send us just the device.
5.Make pictures of outside of your device for your reference (optional).
6.Pack your device with bubble wrap, put the order number on top of the parcel and your return address at the back.
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